Effective Date: [15- 08- 2025]
Last Updated: [15- 08- 2025]
1. Acceptance of Terms
By creating an account or using FEHT Health (“the Platform”), you agree to be bound by these Terms of Service (“Terms”), our Privacy Policy, and any additional policies made available to you. If you do not agree, you must not use the Platform.
2. Description of Services
FEHT Health provides a digital platform that facilitates secure communication and interaction between:
Licensed healthcare providers (“Doctors”)
Licensed pharmacies (“Pharmacies”)
Registered patients (“Patients”)
The Platform enables appointment booking, prescription management, pharmacy ordering, and secure messaging. FEHT Health does not provide medical care directly; all medical advice and treatment is delivered solely by independent, licensed professionals.
3. Eligibility
You must be at least 18 years old, or the legal age of majority in your jurisdiction, to register as a Patient. Healthcare providers and pharmacies must be duly licensed in their jurisdiction and provide proof of credentials before activation.
4. Medical Disclaimer
FEHT Health is not a medical practice and does not employ doctors or pharmacists.
All medical information provided on the Platform is for informational purposes only and should not replace professional medical advice.
Patients should always seek the advice of a qualified healthcare provider regarding medical conditions, diagnosis, or treatment.
5. User Responsibilities
You agree to:
Provide accurate and up-to-date information.
Use the Platform only for lawful purposes.
Maintain the confidentiality of your account credentials.
Not misuse the Platform to spread misinformation, harass others, or engage in illegal activity.
6. Intellectual Property
All content, trademarks, logos, and software on the Platform are owned by FEHT Health or licensed to it. You may not copy, modify, or distribute any part of the Platform without prior written consent.
7. Data Protection & Confidentiality
All patient health information is handled in accordance with applicable privacy laws (including GDPR and, where applicable, HIPAA).
Healthcare providers and pharmacies using the Platform agree to maintain confidentiality and comply with relevant medical data protection regulations.
8. Payment & Fees
Patients may be charged consultation fees, pharmacy charges, or delivery costs, as shown before payment.
Healthcare providers and pharmacies may be charged subscription or transaction fees as agreed in separate contracts.
9. Limitation of Liability
FEHT Health is not liable for the actions, omissions, or advice of healthcare providers or pharmacies on the Platform.
We are not responsible for any medical outcome, treatment failure, or prescription error made by a provider or pharmacy.
To the maximum extent permitted by law, FEHT Health disclaims all warranties, express or implied, relating to the Platform.
10. Termination
We may suspend or terminate your access at our discretion for breach of these Terms or misuse of the Platform. You may also request closure of your account at any time.
11. Governing Law & Disputes
These Terms are governed by the laws of Nigeria. Any disputes will be resolved through arbitration in Nigeria.