Effective Date: [15- 08- 2025]
Last Updated: [15- 08- 2025]
1. Introduction
FEHT Health (“we,” “us,” “our”) is committed to protecting your personal and medical information. This Privacy Policy explains how we collect, use, store, and share your information when you use our Platform.
2. Information We Collect
We may collect:
Personal Identification Information – name, date of birth, contact details.
Health Information – medical history, prescriptions, lab results, doctor’s notes, consultation records.
Account & Transaction Data – login credentials, payment details, appointment history.
Technical Information – IP address, device information, cookies, and usage logs.
3. How We Use Your Information
We use your information to:
Facilitate communication between you, your doctor, and your pharmacy.
Provide and improve our services.
Process payments.
Comply with legal obligations.
Protect against fraud and security breaches.
4. Sharing of Information
We may share your information:
With your consent – to doctors, pharmacies, or other healthcare providers.
For treatment purposes – to ensure continuity of care.
With legal authorities – if required by law or to protect safety.
With service providers – for payment processing, hosting, and analytics, under confidentiality agreements.
We do not sell your personal or medical information to third parties.
5. Data Security
We use industry-standard encryption, secure servers, and access controls to protect your information. Only authorized personnel and healthcare professionals have access to sensitive data.
6. Your Rights
Depending on your jurisdiction, you may have rights to:
Access and obtain a copy of your data.
Correct inaccuracies in your data.
Request deletion of your data.
Restrict processing or object to data use.
Data portability.
Requests can be made to fehthealth@gmail.com.
7. Data Retention
We retain health records for the period required by applicable medical laws and regulations. Non-health personal data is retained only as long as necessary for service provision.
8. Cross-Border Data Transfers
If your data is transferred outside your country, we will ensure adequate safeguards are in place, consistent with GDPR or applicable laws.
9. Cookies & Tracking
We use cookies and similar technologies to enhance user experience and monitor usage. You can manage cookie preferences in your browser settings.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our Platform, and continued use after updates constitutes acceptance.